Help Desk Software for your Business
Great for Customer Support and IT Help Desk Management.
Web-based help desk software
Budget Support Software allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket.
Collate support requests sent in via email, through the web or over the phone into a feature-rich help desk solution.
Empower your support agents and reassures your end-users of quick, efficient and quality support.
Keep track of conversations
Prioritize, categorize and assign tickets so you never lose track of them.
Have used for supporting my customers to manage their complaints and issues. Find it really useful with the email to ticket conversion feature. It really works good!
Managing support queries from our customers has been a whole lot easier since we moved to Budget Support Software. We’re able to assign requests to the right techs and assure customers of a rapid turn around time. I’d recommend Budget Support Software any day!
It is a very good ticket system, I have used it on my website and it serves a lot. I love the product and support! The time saved processing issues through the ticket system has been huge!
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Streamline all your customer conversations in one place. Collaborate with other teams to resolve issues faster.. and much more…