Smarter support ticket search
Find the ticket you need using powerful search
Budget Support Software documents various actions performed on a ticket, providing a clear audit trail of activities that have been performed on a ticket, from creation to resolution. Activity tracking focusses on ownership and responsibilities for various actions performed.
Search support tickets instantly
Your customers and your support staff could search for the tickets easily via a simple keyword search. The software also has a comprehensive advanced search to filter out the details that you need to find.
It is a very good ticket system, I have used it on my website and it serves a lot. I love the product and support! The time saved processing issues through the ticket system has been huge!