Consumer Goods and Retail

Help Desk Software for Consumer Goods & Retail

Great for Customer Support and IT Help desk Management

Thousands of businesses use Budget Support Software to achieve sky-high efficiencies in their help desk management.

Efficient support service management with Budget Support Software

Keep track of customer conversations by converting them into tickets.
Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people.

Consumer Goods and Retail

Consumer goods and retail industry involves key communication between suppliers and customers. The ability to respond to requests quickly and efficiently helps foster better customer relationships.

Budget Support Software is a cost-effective solution to answer all pre-sales questions and also provide a solid after-sales service to clients.

Customer Testimonial

Managing support queries from our customers has been a whole lot easier since we moved to Budget Support Software. We’re able to assign requests to the right techs and assure customers of a rapid turn around time. I’d recommend Budget Support Software any day!
Narayanan K, Comtech Systems

Key Benefits

Benefits & Uses of Help Desk Software in Business Consulting Industry

It helps to increase employee performance and help businesses scale up quickly.
It helps to customize to your changing business needs.
Canned actions feature helps in responding to standard customer requests quickly.
It helps you view statistics and reports on the activities across the system based on various parameters.
Set up and modify access to key settings on staff responses to ticket responses.
Budget Support Software

Try a FREE demo and see how it works!

Cross-platform. Works on any latest web browser. No pre-requisites. Works Out of the box. Seen all the features yet?

Conversation-style activity tracking

Your customers and your support staff could see clearly the activity log of all the activities done for a single ticket or issue.

Collaborate with private notes

Budget Support Software allows staff users to exchange notes on a ticket for further collaboration by sending an alert via email to each other.