Comprehensive ticket management system
Get your own branded customer support portal
Budget Support Software‘s support portal would be in your own domain name and we will manage it for you.
Reduce Service Desk Burden
Deflect tickets away from the IT help desk by enabling users to submit and track tickets using the online self-service portal.
Keep end users updated on ticket progress and approvals through automated notifications and allow them to communicate with IT technicians from within the self-service portal.
Empower Your End Users
Reduce walk-ins, calls, and duplicate tickets by making company-wide or user-specific announcements of outages and planned maintenance.
Provide your customers with a simple yet comprehensive ticket management system that can be easily accessed through any web browser.
Portal for your customers’ tickets
Managing support queries from our customers has been a whole lot easier since we moved to Budget Support Software. We’re able to assign requests to the right techs and assure customers of a rapid turn around time. I’d recommend Budget Support Software any day!