Customer Portal

Comprehensive ticket management system

Transform support to the next level with Budget Support Software

Customer issues flying in from all directions? Get a free demo of Budget Support Software now!

Get your own branded customer support portal

Budget Support Software‘s support portal would be in your own domain name and we will manage it for you.

Reduce Service Desk Burden

Deflect tickets away from the IT help desk by enabling users to submit and track tickets using the online self-service portal.

Keep end users updated on ticket progress and approvals through automated notifications and allow them to communicate with IT technicians from within the self-service portal.

Empower Your End Users

Reduce walk-ins, calls, and duplicate tickets by making company-wide or user-specific announcements of outages and planned maintenance.

Provide your customers with a simple yet comprehensive ticket management system that can be easily accessed through any web browser.

Portal for your customers’ tickets

Customers can manage or create helpdesk tickets
The tickets are all managed in one place with proper threaded conversations.
Any reply made by the customer is notified to concerned agents handling that ticket.
The history of all related tickets could also be viewed by the customer.

Managing support queries from our customers has been a whole lot easier since we moved to Budget Support Software. We’re able to assign requests to the right techs and assure customers of a rapid turn around time. I’d recommend Budget Support Software any day!
Narayanan K, Comtech Systems

Assisting customers made easier with Budget Support Software

Wondering what’s wrong with your support? Budget Support Software would solve your problems!