Great for Customer Support and IT Help desk Management
Thousands of businesses use Budget Support Software to achieve sky-high efficiencies in their help desk management.
Efficient support service management with Budget Support Software
Keep track of customer conversations by converting them into tickets.
Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people.
Life Science & Health Care
From Large Hospitals to Independent Physicians, healthcare organizations across the world are facing challenges of varying magnitudes to provide affordable and quality healthcare. Healthcare organizations can easily offer solutions to their customers by attending to the complaints and requests with the help of Budget Support Software.
Benefits & Uses of Help Desk Software in Business Consulting Industry
Canned replies for quicker responses
Canned responses help you get past run-of-the-mill standard emails in no time. You can set a filter to automatically send an auto-response or just pick a canned reply while replying to your email.
Change ticket ownership, move tickets
Lets you move tickets across departments, facilitating easy and simple collaboration across teams. The ticket can be assigned to another staff easily when replying to the ticket.