Activity Tracker

Activity Tracker for your Support Tickets


Conversation-style activity tracking

Budget Support Software documents various actions performed on a ticket, providing a clear audit trail of activities that have been performed on a ticket, from creation to resolution. Activity tracking focusses on ownership and responsibilities for various actions performed.


Efficient support service management with Budget Support Software

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Clear trail of activity tracking for each ticket

Your customers and your support staff could see clearly the activity log of all the activities done for a single ticket or issue. Though an email notification is sent each time, a reply or status is changed, the audit trail is also viewable under each ticket details.

Activity tracker details
Activity Tracking

Track all IT help desk activities

Each ticket has a complete conversation thread of all the replies made by the customer and the support staff.
Activity tracking focusses on ownership and responsibilities for various actions performed.
Clear audit trail of activities that have been performed on a ticket, from creation to resolution.
Know how much time had elapsed between the last reply or activity for the ticket.


It is a very good ticket system, I have used it on my website and it serves a lot. I love the product and support! The time saved processing issues through the ticket system has been huge!
Edward Sunil Joseph, Nanben

Efficient support service management with Budget Support Software

Ready to move from chaos to control? Sign up for free today and try Budget Support Software for yourself!